WWW Restaurant Guide
Design the “look and feel” of a World Wide Web site for the review and promotion of restaurants on a national level. Conceptualize marketing materials and direct outside consultants in their development. Develop collateral marketing methods and conduct market testing. Design database and automatic HTML “publishing” software. This was done in the days before modern tools like XML, XSLT, XHTML and the like were available.
A separate tool allowed for the ability to create CD-ROMs of the website for various regions of the country.
Access Report Server
Enhance an existing Client-Server reporting tool for one of the world’s premier Cable TV Networks. My contribution consisted of adding several new reports as well as packaging and documenting the system for “Production” use.
Help Desk Software
Designed and led the development of a comprehensive Help Desk ticketing system. Software had an Artificial Intelligence component to facilitate expedient responses. It allowed a technician to key in a description of the issue. It would then suggest a series of solutions ranked based on their previous effectiveness. Many Management Reports were also provided.
Additionally, it also facilitated a revenue boosting subscription service whereby data was shared with other organizations allowing them to use and contribute to the ever growing knowledge base.
Airport Status Map
FedEx Package Tracking
Find A Zip Code
UPS Package Tracking
US Postal Package Tracking
