SteveMaziarz.com » PERSONNEL http://www.stevemaziarz.com/blog Online Marketing - Websites - Small Business Wed, 18 Jan 2012 15:08:30 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Telemarketing Help Desk http://www.stevemaziarz.com/blog/2009/11/telemarketing-help-desk/ http://www.stevemaziarz.com/blog/2009/11/telemarketing-help-desk/#comments Mon, 02 Nov 2009 15:55:02 +0000 Steve Maziarz http://stevemaziarz.com/blog/?p=195 Take over the daily management of this group of seven individuals at two call centers.  Upon my arrival the operations were in shambles, the group frequently drew the ire of top management and many experienced staff had left the firm.

Upon analysis it became clear that there were no formal procedures or systems in place to address management concerns.  I instituted a turnaround plan that dramatically increased the overall performance of the group.

Within six months of taking over, this group was frequently praised in meetings of C-level executives for their outstanding performance.

]]> http://www.stevemaziarz.com/blog/2009/11/telemarketing-help-desk/feed/ 0 Personnel Development System http://www.stevemaziarz.com/blog/2009/10/personnel-development-system/ http://www.stevemaziarz.com/blog/2009/10/personnel-development-system/#comments Sat, 31 Oct 2009 16:06:55 +0000 Steve Maziarz http://stevemaziarz.com/blog/?p=156 This system was developed to help a large local grocery chain manage staff development, training and promotions. The software tracked employee performance, preferences and job requirements and helped match employees to those requirements.

]]> http://www.stevemaziarz.com/blog/2009/10/personnel-development-system/feed/ 0 Suggestion System http://www.stevemaziarz.com/blog/2009/10/suggestion-system/ http://www.stevemaziarz.com/blog/2009/10/suggestion-system/#comments Sat, 31 Oct 2009 16:05:03 +0000 Steve Maziarz http://stevemaziarz.com/blog/?p=154 This system helped manage and track employee suggestions. It also helped track performance bonus awards and financial considerations of suggestion implementation. It was developed for a local grocery chain.

]]> http://www.stevemaziarz.com/blog/2009/10/suggestion-system/feed/ 0 OnSchedule II http://www.stevemaziarz.com/blog/2009/10/onschedule-ii/ http://www.stevemaziarz.com/blog/2009/10/onschedule-ii/#comments Sat, 31 Oct 2009 15:59:03 +0000 Steve Maziarz http://stevemaziarz.com/blog/?p=150 This employee scheduling system tracks various categories of time in organizations that operate using a rotating shift schedule. It is ideal for insuring that minimum staffing levels are in effect while scheduling employee time off and providing for conflict resolution. It also tracks employee certifications and skills inventory.  Managed development and planned its commercial launch.

]]> http://www.stevemaziarz.com/blog/2009/10/onschedule-ii/feed/ 0 Operations Scheduling http://www.stevemaziarz.com/blog/2009/10/operations-scheduling/ http://www.stevemaziarz.com/blog/2009/10/operations-scheduling/#comments Fri, 30 Oct 2009 18:26:43 +0000 Steve Maziarz http://stevemaziarz.com/blog/?p=78 Designed and implemented a software solution for a company which enabled management to efficiently schedule employees using complex rotational basis. The system also accounted for spontaneous and scheduled absences.

]]> http://www.stevemaziarz.com/blog/2009/10/operations-scheduling/feed/ 0 Payroll Consulting http://www.stevemaziarz.com/blog/2009/10/payroll-consulting/ http://www.stevemaziarz.com/blog/2009/10/payroll-consulting/#comments Thu, 29 Oct 2009 14:37:48 +0000 Steve Maziarz http://stevemaziarz.com/blog/?p=34 For a bus company; consult on efficiency of present computer based accounting system and recommend changes.

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