Telemarketing Leads Management
Design a strategy to maximize the contact ratio and close rates of a fixed pool of leads encompassing 14 distinct languages. Meet with senior call center staff to forecast requirements and insure a consistent flow of leads to the dialer. Negotiate with outside vendors to insure that leads were processed and returned within acceptable parameters.
Categories: Projects Tags: Contract Negotiations, DATABASE, SQL, SQL Server, Sybase, UNIX, Vendor Management, Windows
Marketing Database Development
Manage all hardware, software and operations activities for the largest databases of ethnic households and businesses in the nation. Instituted major emphasis on Data Quality and marketing database integrity that will contribute over $800K per year in revenues and savings. Established cross-platform leads generation contributing 2M new salable leads to the overall database with no cost to the company.
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