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Telemarketing Leads Management

Design a strategy to maximize the contact ratio and close rates of a fixed pool of leads encompassing 14 distinct languages.  Meet with senior call center staff to forecast requirements and insure a consistent flow of leads to the dialer.   Negotiate with outside vendors to insure that leads were processed and returned within acceptable parameters.

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Posted by Steve Maziarz - November 2, 2009 at 9:48 am

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